Hardware & Software Solutions

Ensure Services has an enviable team of experienced and certified professionals to take care of the repair, maintenance and support services for all kinds of technology products. We are authorized by most leading manufacturers to provide support services for their products. Our services are available for both products covered under warranty as well as out of warranty. If you are facing any issues related to software or hardware, you can trust our IT experts to diagnose/repair the problem and ensure that your product is working in an optimal condition.

We provide support services for a range of products including Desktops, Notebooks, Printers and Plotters, Hand Held Devices, Workstations, Monitors, Servers, Storage, Networking equipment as well as televisions, audio products, home theate systems etc. You can walk in to any of our support centers to get a superior support service experience. What's more, you can also call us for a pick-up and delivery service at a nominal cost.

Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support. Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance. Remote troubleshooting capabilities may be delivered via telephone and online communication media or without human assistance through automated means that reside on the customer’s device or are available on the Web.

Software support services may include new product installation services, installation of product updates, migrations for major releases of software, other types of proactive or reactive on-site services, and support for custom application or infrastructure software. Services may be delivered by a product vendor, a consulting firm or third-party software maintainers.

Software products and technologies covered under this category include commercial and custom operating systems, application software, and infrastructure software. Software support services do not include software license code updates and upgrades, which vendors often report as software maintenance.

Networking Solutions

At ER Services we know you have a choice of computer service and solutions providers to choose from and we know that you, quite rightly, want to know what it is that makes us different. So why should you choose to partner with us? We understand that a modern business - of any size - needs more than just a "computer guy". Your organization needs, and deserves, a technology partner who will take the time to understand your business and your goals and implement solutions that let you increase productivity and your bottom line. And that’s us.

ER Services offers IT services that meet your current requirements yet will evolve as you do, helping you grow your business effectively to meet the future head on. And should you run into any problems along the way, our guaranteed one hour response time will make sure that we tackle any issues as quickly as possible, so that you can get back up and running at full speed in no time at all.

Our aim is to always offer the highest possible standard of service, and we do that by giving you our undivided attention whenever you need us. In fact, we are so confident in our work that we guarantee absolute 100% satisfaction!

Put simply, we are committed to our clients and we treat your business as if it were our own - after all, your success is our success. Let’s build our futures together.

Server Solutions

ER Services goes far beyond simply providing products and services. We give you the keys to an entire platform of ready built and custom engineered services that are powerful, innovative, and responsive. The entire team at Total Server Solutions takes great pride in engineering solutions to fit the unique needs and of all our customers from those just starting out right through to the enterprise.

Please take some time to explore our offerings and learn more about our organization. You'll soon see that our diverse line up of thoughtful, well engineered offerings can get you up and running quickly while providing long term, futureproof reliability & service. We don't merely provide hosting, we provide solutions.